• Frequently Asked Questions (FAQ's)

    General Information:

    General Information:
    1. What are the Counseling Office hours?
        The Counseling Office is open from 7:30 am - 4:00 pm. 
    2. How do I make an appointment with my student's counselor?
        Call the Counseling Secretary, Leah Villanueva, at 925-833-3300 extension 7050 to schedule an appointment.
    3. How can a student see their counselor? 
        Students should go to the Counseling Department main webpage and click the link above their counselor's photo. This link will prompt them to sign up. The Counselor will send or inform the student the appropriate contact means by which they can meet.
    4.  What time are the counselors available for appointments?
    Please see the following for each counselor's schedule throughout the week:
    Cynthia Walker:   M-F 8:00 am - 3:00 pm
    Jessica Almaraz:  M-F 8:30 am - 3:30 pm
    Eric Calloway:      M-F 8:00 am - 3:00 pm
    Gloria DaSilva:     M-F 8:30 am - 3:30 pm 
    Kim Halket:          M-F 8:30 am - 3:30 pm
    Dianna Heise:       M-F 8:30 am - 3:30 pm
    Andrea Medrano:  M-F 8:30 am - 3:30 pm
    Lais Oliviera:        W/F 8:30 am - 3:30 am; Th 8:30 am - 12:00 pm
    Warren Parker:    M-F 8:30 am - 3:30 pm
    5. How do I get a transcript?
    Transcripts can be requested at www.parchment.com. There is a $5.00 charge per transcript for former students and $3.00 for current students. Please allow for 24-48 hours processing time.