• Complaint Procedures

    The Dublin Unified School District takes all concerns and complaints seriously. The District values the concerns of our parents, staff, students and community. Complaints are respected and honored; there are no negative consequences for filing a complaint. No reprisals or retaliation shall be invoked against any student, parent or employee for processing, in good faith, a complaint, either on an informal or formal basis, or for participating in any way in these complaint procedures.

    Every attempt is made to resolve complaints informally and at the lowest level possible. In the instances when that is not possible, a formal process is in place.

    Below are links to the various forms available for filing a formal complaint. To help you determine the form and procedure to use, there is a useful listing explaining each of the forms and their purpose at the bottom of this webpage.


     

    The Governing Board accepts responsibility for providing a means by which the public can hold employees accountable for their actions. The Board desires that complaints be resolved expeditiously without disrupting the educational process. 

    Every effort should be made to resolve a complaint at the earliest possible stage. All complaints related to district personnel other than administrators shall be submitted in writing to the principal or immediate supervisor. If the complainant is unable to prepare the complaint in writing, administrative staff shall help him/her to do so. Complaints related to a principal or district office administrator shall be initially filed in writing with the Assistant Superintendent, Human Resources, or designee who will determine an appropriate investigator. Complaints related to a Board member or to the Superintendent shall be initially filed in writing with the Board. 
     
     

    Uniform Complaint Procedures

    Uniform complaint is a written and signed statement (no specific form) alleging a violation of federal or state laws or regulations, which may include an allegation of unlawful discrimination, harassment, intimidation, or bullying. If the complainant is unable to put the complaint in writing, due to conditions such as a disability or illiteracy, the agency shall assist the complainant in the filing of the complaint. 

    The Board encourages the early, informal resolution of complaints at the site level whenever possible.
     
    Williams Complaint, another type of UCP complaint, regards instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment and may be filed anonymously. LEAs shall have a complaint form available for these types of complaints, but will not reject a complaint if the form is not used as long as the complaint is submitted in writing. 
     
    The District's William uniform complaint procedures, AR  shall be used to investigate and resolve any complaint related to the following: 
    1. Sufficiency of textbooks or instructional materials
    2. Emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff.
    3. Teacher vacancies and misassignments
    4. Deficiency in the district's provision of instruction and/or services to any student who, by the completion of grade 12, has not passed one or both parts of the high school exit examination. 
     
      
    For Sexual Harrassment or Discriminatory Bullying - Use the Uniform Complaint Process Form

    The Dublin Unified School District is committed to provide an educational environment free of unwelcome conduct of a sexual nature including sexual advances, requests for sexual favor, and other verbal or physical conduct or communications constituting sexual harassment, as defined and otherwise prohibited by state and federal law.

    Anti-Bullying Policy BP 5131.2 

    Anti-Bullying Complaint Form

    The Compliance Officer/Title IX Coordinator is responsible for receiving and investigating formal complaints. Please file all complaints, except where noted at:

    Compliance Officer
    7471 Larkdale Ave
    Dublin, CA 94568
    tel. (925) 828 2551
    Attn: Mark McCoy

    Level 1 Complaint Form